VoIP is available both as software and hardware. The software lets people use the internet as a transmission medium for telephone calls that sends voice as data packets using Internet Protocol rather than using Public Switched Telephone Network (PSTN).
This solution reduces the cost of telephone calls as it charges only for internet usage and other extra charges are not included. Video, chat, conferencing, screen sharing, and file transfer are important features of this software. For a few extra bucks, additional features such as call queues, automated attendants, email integration can also be availed from vendors.
A curated list of best VoIP software is listed below to make it easier for you to select the one that fits your needs.
1. SIP.US
It is a cloud-based VoIP solution, providing Session Initiation Protocol (SIP) services to telephones. A broadband internet connection and the tier-1 network is required to set up this software. The service panel is inclusive, this helps an organization to purchase phone numbers, manage network services, and track the billing ( plans can also be modified according to the needs of users).
All information pertaining to accounts can be maintained on a single database, making it very easy to access data. Through the database, business performance can be analyzed. New VoIP requests can be made at a time.
Price – Based on your subscription
Compatibility – Desktop
2. CloudTalk
Features are the wealth of CloudTalk software, more than 40 advanced calling features are in-built. It is a famous purchase among the sales team, technical support, marketing division, and E-Commerce.
Being a cloud-based software, it enables users to access the application anytime, anywhere. Some features that are to be noted are – Automated calling, click to call, call statistics, conference calls, real-time dashboard, interactive voice response, and custom reporting. The collection of such enormous features makes CloudTalk a worthy purchase
Price – Based on your subscription
Compatibility – Desktop
3. Talkroute
It’s a cloud-based platform that you can access anywhere, anytime. Talkroute is compatible with your existing phones and all you have is do is eliminate your excess hardware.
Whatever be the number of your employees, extensions can be provided for everyone. Talkroute specializes is business text messages, voice by email, browser, and phone.
Price – Based on your subscription
Compatibility – desktop, iOS, Android
4. MV-Business VoIP
MV-Business is cloud software that serves enterprises and start-ups, providing end-to-end solutions. It provides call routing, SIP trunking, ring groups, and web conferencing.
Price – Based on your subscription
Compatibility – Desktop, iOS, Android
5. Flowroute
Being the first carrier, it provides communication services and technology for cloud-based platforms. Flowroute removes the complexity involved in setting up, by its super easy solutions.
In addition to its amazing services, it also provides SIP trunking that can be tailored according to the company’s needs. You can power up to 1 million phone calls every 24 hours through their voice API
Price – Based on your subscription
Compatibility – desktop
6. 3CX
Cloud is not mandatory in 3CX software, it is placed as an opt-in service. Features include – CRM, instant messaging, web conferencing and native mobile apps. Users can make and receive calls via internet rather than depending on telephones. One needn’t download any particular application or plugin for web conference.
Kudos to the multiview switchboard, users can manage incoming calls, view available accounts, drag and drop features, and call transfer. 3CX allows smartphone users to connect calls using 3G or WiFi, without draining the battery.
Price – Based on your subscription
Compatibility – Desktop, Android and iOS
7. MessageBird
It’s a versatile software, connecting companies of all sizes, small to large enterprises, around the world and specializes in making Business to Client communication. MessageBird prides itself on being the only cloud-based platform providing telephone carrier infrastructure.
With a client base of 15,000 around the world, MessageBird strives to make communication easier and much more accessible than ever before
Price – Based on your subscription
Compatibility – desktop
8. Unified Communications Manager
It is a VoIP software providing traditional telephony features and additional modern features like mobility, presence, video, and multi-featured conference to improve efficiency, productivity, and help in collaborations.
It has three models to serve in different domains and they are as follows,
Business edition – Being cost effective, it is suitable for enterprises with 100 – 500 employees. It integrates voice, messaging and video conferencing in a single appliance.
Manager express – VoIP is built into Cisco’s IOS software and is suitable for branch offices
Clients – It is designed specially to handle bulk calls.
Pricing – Free trial. For subscription, contact the vendor.
9. ZoiPer
This softphone supports both voice, video calling, and instant messaging. Your data and accounts are secured with TLS, SRTP, and ZRTP encryption protocols. Artificial Intelligence enabled contact directory adds contacts from various popular address books.
A few features added especially for call center functionalities include – Auto answer, call transfer, recording, and provisioning. The software can be customized to adapt to your company’s branding by changing Zoiper’s color, logo, and even interface.
Price – Based on your subscription
Compatibility – Desktop (Windows, Mac, Linux), iOS and Android
10. MiCloud Connect
The overall deployment of Micloud Connect is very simple, an easy program to learn if training is required. It is easy to call clients via PC, conference and transfer calls. Instant messaging is also a superhit with users.
Price – Based on your subscription
Compatibility – Desktop, iOS, and Android
11. Vodia PBX
Extensions are the core of any VoIP software and Vodia PBX is a master in extensions. Extensions have multiple numbers for inbound and outbound calling. Basic redirection options like call forward on busy and time out are available.
One important feature of Vodia PBX is the SPAM feature. It integrates with several SPAM score providers to determine if a number is spam or not.
Price – Based on your subscription
Compatibility – Desktop and android
12. OnSIP
Previously known as Junction Networks, OnSIP provides communication services to more than 100,000 customers. It is very inexpensive, flexible, and delivers a crisp solution for different level businesses. It’s one of the most traditional softwares on VoIP
A variety of features like auto-attendant, groups, voicemail to email, find me anywhere are provided by OnSIP.
Price – Based on your subscription
Compatibility – Desktop, iOS, and Anroid
13. Velocity Voice
Best in class VoIP solutions are offered by Velocity Voice to small and medium-sized businesses. The features it includes are – auto attendants, music on hold, ring groups, visual voicemails, call recording, eFax and call center queue.
Velocity Voice has a geo-redundant infrastructure with an uptime of 99.99%
Price – Based on your subscription
Compatibility – Desktop, iOS, and Android
14. Nexmo Voice API
This software helps growing businesses and start-ups to enhance their customer experience. It’s noteworthy features include – high-quality voice applications, programmatically send and receive SMS in every country, real-time number insights, make and receive calls from existing infrastructure, communication through WhatsApp Business, Facebook Messenger, and Viber.
Nexmo Voice API provides top-notch security by employing its two-factor authentication mode.
Price – Based on your subscription
Compatibility – Desktop
15. Linphone
It is a free voice over IP softphone with SIP client and service. It is used for audio and video direct calls through VoIP soft switch. Linphone also provides instant messaging.
Its disadvantage would be that there’s no provision for 24*7 support and training facility.
Price – Based on your subscription
Compatibility – Desktop, iOS, and Android
16. Bitrix24
The software is loaded with several tools like CRM, document management, tasking, time management, and project management. It is a free platform integrated with social media strategy including user profiles, likes, comments, instant messaging, and content sharing.
It is widely opted for software with over 5 million companies using Bitrix24. It supports almost 11 world languages, making it a popular option in countries like Germany, Japan and China. Bitrix24 offers a practical solution to every task, making it a bestseller.
Price – Based on your subscription
Compatibility – Windows, Android, IOS
17. Switchvox
It is a cloud-based and on-premise software that helps in communication between businesses and clients. Systems at multiple offices are peered together to work together. Switchvox platform is designed around the state-of-art asterisk open-source software. So, you can be guaranteed for its performance.
Switchvox’s solution extends beyond voice and leverages unified communications by connecting enterprises. Another notable feature is the reporting and analytics module which delivers profession Ad-hoc data on all calls.
Price – Based on your subscription
Compatibility – Desktop (Cloud, web, SaaS)
18. CloudCall
It is one of the world’s leading telecommunication software solutions that help businesses increase their communication efficiency at a lower cost. CloudCall integrates phone with CRM, to enhance business relations between a client and the enterprise.
Calls and related data can be accessed on a single system, this reduces errors and increases productivity.
Price – Based on your subscription
Compatibility – Desktop, iOS, and Android
19. OnAvaya
A well-established, multifaceted VoIP provider with a strong emphasis on third party integration. It is easy to blendOnAvaya with other existing systems, regardless of device, location, and media.
OnAvaya caters for small to medium-sized businesses with approximately 100 to 2,500 staff. It works seamlessly with analog, digital, and softphones
Price – Based on your subscription
Compatibility – Desktop
20. Sugester
This software is a powerful and efficient helpdesk for your business. Sugester helps you to maintain a single inbox, to collect and sort through incoming messages, providing stellar customer service.
Self-service is an excellent feature, cut down the involvement of your team with automated services from Sugester
Price – Based on your subscription
Compatibility – Desktop
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