Vonage is headquartered in Holmdel Township in New
Jersey. It incepted in 2001 and offers telecommunication services based on
VoIP. By 2014, the company had more than 2.5 million customers who took both
computer and mobile services. They are consumer-focused and has expanded in B2b
marketplace.
Vonage is one of the ideal VoIP service providers
that give you unlimited usage at an affordable cost. They are renowned for
their hosting services and robust features. They have something to offer for
every size of business and that is what makes them so demanded.
Plan & Pricing
There are four plans with different pricing offered
by Vonage. These lines and their respective costs are:
For 1 to 4 lines – $20,
$30, and $40 for Mobile, Premium, and Advanced plan
For 5 to 19 lines – $18,
$28, $48 for Mobile, Premium, and Advanced plan
For 20 to 99 lines – $15, $25, $35 for Mobile, Premium,
and Advanced plan
For 100 lines and more –
the prices will vary for this case depending on the exact number of lines you
need
It is inevitable that the plan between 20 and 99
lines is the most cost effective. When you take so many lines, the cost reduces
compared to having 19 lines or less.
Call Features
You can answer incoming calls that come to
your Vonage number when you’re at home – All calls come to the home phone and
app
You can make calls when
you’re on the go or in a different city
Incoming call numbers show
every time someone calls you
Calls you make from Vonage
app will use that number as the caller ID
The app uses your phone
contacts to provide caller ID. You will always know who’s calling if the number
is saved.
You can make calls on
3G/4G or Wi-Fi when you are in poor coverage areas. However, standard data
costs will be implied.
Advanced Call Features
Vonage extensions: both
calls to or from international places charges similar to getting calls from the
US, with the help of extensions. You can take calls anywhere you are.
Blocking and unblocking
numbers is easy and you get to know who called and when.
Voicemail: You get
voicemails and audio files into the inbox. You also get missed call alerts when
traveling.
Call forwarding: you can
easily forward call from your Vonage app when you are not available to take
calls.
SimulRing: you get five
numbers to forward your call to without letting the caller know.
Equipment
There are different ways you can make use of Vonage
VoIP services. These are:
Office systems: with
Vonage Business Cloud you can easily control communication. Add extension or
softphone from the desktop. Set up the call recording rules by extension and
let it go across the entire company or for the multi-channel call center. You can
access the system from anywhere and switch over from one device to another.
Cloud-hosted phone system:
Vonage offers seamless cloud-based communication that helps everyone stay
connected from any part of the world. Your office gets high-speed internet and
phone services are hosted with Vonage Cloud.
Customize features: The
support team of the company will be able to tell you which existing phone
systems can integrate their service. If not, you need to buy and install the
Vonage system to stay connected. You can customize the plan according to what
you need and determine the feature you want or you don’t want.
Support Services
Vonage offers 24/7 support for all IT purposes and
for any size of business. No matter what office system you have, they will give
you the best ideas and suggestions. Their devices are easy to set-up. A small
business might not need installation and get end-to-end management to fulfill
their needs.
